Pharmacy PEBC Practice Exam

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A pharmacy manager is conducting yearly performance reviews for her pharmacy assistants. Which of the following statements is true regarding this process?

A group review is an effective means to motivate underperforming staff.
Only performance issues of which the employee has been made aware should be included in the review.
Staff who work in the same role should be ranked in comparison to one another.
The results of the performance review should not be considered for employee wage increases.

The correct answer is: Only performance issues of which the employee has been made aware should be included in the review.

context Option A is incorrect because while a group review may provide motivation, it may also result in a lack of individual accountability for underperforming staff. Option C is incorrect because ranking staff in comparison to one another can create a negative and competitive work environment, which may not be conducive to improving performance. Option D is incorrect because the results of the performance review can be used to determine fair and appropriate wage increases for employees.